A better way for businesses to reach more customers online
In 2009 we decided enough was enough. Companies like Google and SalesForce had pioneered the SaaS (or software as a service) model with great success, but the e-commerce space, it seemed, had been ignored.
BigCommerce was created to give businesses of all sizes a better way to sell online. No longer confined to outdated e-commerce software which doesn’t meet the needs of today’s online retailers, we make three promises to all businesses who choose BigCommerce:
- Ease of use — Being obsessed with usability, we designed BigCommerce to be as easy to use as FaceBook. Merchants can manage their entire store from their web browser using a beautiful point-and-click interface — forget the 400 page user guide.
With BigCommerce there’s absolutely no learning curve. None. BigCommerce is so easy to use it was voted the #1 e-commerce platform by Top10Reviews, beating Yahoo Stores, GoDaddy and 14 other vendors. - Innovation — BigCommerce is the most innovative e-commerce platform in the world. Multi-channel retailing allows BigCommece vendors to list their products on eBay, FaceBook, Twitter, Google and dozens of shopping comparison websites like Shopzilla in just a few clicks.BigCommerce merchants also have access to a slew of built-in merchandising tools like product photo galleries, SuperZoom™ photo zoom, coupon and discount codes, gift certificates, bulk quantity pricing, customer groups andGoogle Website Optimizer integration.Oh, they can also run their entire warehouse from their iPhone or iPad and shoppers can buy through their iPhone or iPad using a store design optimized just for them. Mobile commerce is here and BigCommerce merchants are already reaping the benefits.
- Transparency — Whether it’s on our blog, Facebook page, twitter account, GetSatisfaction page or via regular surveys, webinars and phone calls, we talk to our customers – more than any other e-commerce vendor (and probably more than any company, period) in the world.All product development is driven by our customers and our democratic Digg-style feature voting system — if enough customers vote for a particular feature then we’ll build and release it within weeks. Because our customers tell us exactly how they expect new features to be built, we can release regular updates on average every 4-6 weeks.As a quick comparison, Yahoo Stores has not had an update in the last 3 years. If you imagine all of the new marketing opportunities made available to online retailers in the last few years then you’ll see just how out of touch they are with their customer’s needs.
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